Hey there! Ever had one of those moments where you just needed to talk to a real person? We get it. At xiaohenbuainilexiaohen Holdings, we’re not just another faceless online store—we’re a small team that genuinely cares about your experience. In fact, our founder still replies to emails personally (when she’s not buried in spreadsheets, that is).
Whether you’ve got a question about an order, need styling advice, or just want to share your thoughts (we love those!), here’s how to reach us:
Fun story: Last year, a customer’s email about our packaging led to a complete eco-friendly redesign. That’s the power of your feedback—it literally changes things around here. So don’t hold back!
Prefer chatting in real-time? Look for the Live Chat icon in the corner—our team’s online during business hours. Or fill out our Contact Form if you’d rather we get back to you (we’re cool with either).
P.S. If you’re wondering about the name "xiaohenbuainilexiaohen"—it’s a playful inside joke from our early days. Ask us about it sometime!
